Te Mata Views, Havelock Accommodation Policies - Cancellation Policy

Children are persons 1-13 years inclusive. Infants are classed as under 1 year of age are FREE of charge.
All persons 14 years or over are adults.
Group booking cancellations within 3 weeks of arrival will result in loss of all deposit paid. Cancellation outside of 6 weeks will incur a $80 cancellation fee per unit/site booked. A group booking is a booking with 2 or more units/sites, or 10 or more people.
Cancellations will not be permitted during peak periods including School Holidays, Public Holidays or during Hawkes Bay Events.

Amendments can be made at Managements discretion (an administration fee will apply). If an amendment results in shortening of the stay or a reduction in guest numbers, it will be treated as a cancellation.
There are no cancellations/refunds permitted with any bookings made Via Online Travel Agents - ie Booking.com

NO REFUND FOR EARLY DEPARTURE.

CONTACT US TODAY

 Location 172 St Andrews Road, Havelock North, 4130

 Reservations call 027-8679680 

 Email:   temataviews@hawkesbaylodge.co.nz